Transactions are usually instant.
However, in rare cases, it takes longer than usual due to slow network connection or a system error.

If you encounter this issue, follow the instruction below to fix it.
(Your purchase may take up to 24 hours for you to claim it.)

[A temporary fix for unreceived purchases]
1. Close [Random Dice:Wars] app fully and re-open it.
2. Go to [Shop] > [Restore Purchased Item] at the bottom

If the same issue persists even after trying the steps described above,
please submit a ticket to Customer Support with the following information.