You can request a refund within 7 days of purchase.
Please refer to the followings for some non-refundable items.
[Non-refundable items]
1. An item already used upon purchase
2. A type of item that is activated immediately upon purchase
If the purchase was made on an Apple device,
please visit Apple support to cancel your purchase.
However, your request for a refund may be declined in accordance with Apple Support policy.
Please understand that it’s difficult for us to process refunds for such declined purchases.
(Please submit a ticket to Customer Support if your request for a refund is declined by Apple support.)
If your purchase is successfully cancelled through Apple support,
please contact Customer Support along with your receipt of cancelled purchase so that we can retrieve the item you received.
* Using an unretrieved item after cancelling purchase may result in
the restricted use of the Service in accordance with the Operation Policy.
Please refer to the followings for some non-refundable items.
[Non-refundable items]
1. An item already used upon purchase
2. A type of item that is activated immediately upon purchase
If the purchase was made on an Apple device,
please visit Apple support to cancel your purchase.
However, your request for a refund may be declined in accordance with Apple Support policy.
Please understand that it’s difficult for us to process refunds for such declined purchases.
(Please submit a ticket to Customer Support if your request for a refund is declined by Apple support.)
If your purchase is successfully cancelled through Apple support,
please contact Customer Support along with your receipt of cancelled purchase so that we can retrieve the item you received.
* Using an unretrieved item after cancelling purchase may result in
the restricted use of the Service in accordance with the Operation Policy.