There are various factors that may cause the game to slow down or to crash.

Please check your network environment
before starting the troubleshooting.
If you’re already connected to a stable network, please follow the instruction below to solve the problem.

[Conflict with other apps >> Close apps running in the background]
1. How to close apps running in the background in Android (AOS)
- Tap on the III button next to the Home button on your device.
- Close all running apps except [Random Dice:Wars].

2. How to close apps running in the background in Apple (iOS)
- Double-press the Home button on your device.
- Close all running apps except [Random Dice:Wars].

[Others >> Reinstall the game]
1. Delete [Random Dice:Wars]
2. Go to the app store. Reinstall and start the game.

If you’re still encountering problems,
Please contact Customer Support with detailed information.