Gameplays
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How do I change my username?
You can change your username using 100 Diamond. [How to change username] 1. Tap on the profile at the top left on the main screen. 2. Tap ...
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How do I enable/disable the BGM or SFX?
Please follow the instruction below to enable/disable the game’s background music or sound effects. ※ Tap on Menu at the top right corner &...
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How do I change my language settings?
Please follow the instruction below to change your language settings. ※ Tap on Menu at the top right corner > Settings > La...
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My mail is deleted upon reaching its expiry date, but I want it back.
Each mail you receive contains an expiry date that you can claim.After the expiry period, the mail will be deleted automatically and cannot ...
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Do we have Report System available in the game?
We are very sorry to inform that we do not have Report System available in the game yet.If you happen to encounter a player who is suspected...
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Quest has not been completed
If you are having trouble while proceeding with Quests, please send a Customer Support Ticket with screenshots that can prove your Quest Pro...
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When do Seasons End?
Season Ending Time can be checked from the top of [Season Pass][Details regarding Seasons]- Season Points can be claimed if you win Battles ...
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I cannot see Ads available.
Advertisements after Team Battle are available only 8 times per day.Please note that the counts reset everyday at 09:00 AM (GMT+9).
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How do I turn off Push messages?
Follow the guide below to turn off <Random Dice: Wars> push messages. 1. In-game mail lobby2. Menu3. Settings4. Click Push Alarm OFF
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The game is draining my battery.
If you need to save your battery, try the Low Power Mode.To activate Low Power Mode, please follow the below process.■ Low Power Mode1. In-g...
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How do I use my coupon?
Please follow the below process to use your coupon.■ How to use Coupon1. In-game [Menu]2. Tab [Coupon]3. Type coupon code※ All coupons are a...
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I can't claim the coupon reward.
Please check the below when entering the coupon code.■ Things to Check1. Spaces between code numbers or letters2. Confusing letters and numb...
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Season Reset
<Random Dice: Wars> will have its seasons reset on the 1st day of every month.As Season resets, your progress in Seeds, Season Ranking...
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I would like to know more about Arcade Mode!
Arcade Mode is opened every Wed to Sun (GMT+9) for 5 days.Bosses for the mode rotate every week, and available rewards vary.[Arcade Mode Sch...