There are various factors that may cause the game to slow down or to crash.
Please check your network environment
before starting the troubleshooting.
If you’re already connected to a stable network, please follow the instruction below to solve the problem.
[Conflict with other apps >> Close apps running in the background]
1. How to close apps running in the background in Android (AOS)
- Tap on the III button next to the Home button on your device.
- Close all running apps except [Dice Kingdom - Tower Defense].
2. How to close apps running in the background in Apple (iOS)
- Double-press the Home button on your device.
- Close all running apps except [Dice Kingdom - Tower Defense].
[Others >> Reinstall the game]
1. Delete [Dice Kingdom - Tower Defense]
2. Go to the app store. Reinstall and start the game.
If you’re still encountering problems,
Please contact Customer Support with detailed information.
Please check your network environment
before starting the troubleshooting.
If you’re already connected to a stable network, please follow the instruction below to solve the problem.
[Conflict with other apps >> Close apps running in the background]
1. How to close apps running in the background in Android (AOS)
- Tap on the III button next to the Home button on your device.
- Close all running apps except [Dice Kingdom - Tower Defense].
2. How to close apps running in the background in Apple (iOS)
- Double-press the Home button on your device.
- Close all running apps except [Dice Kingdom - Tower Defense].
[Others >> Reinstall the game]
1. Delete [Dice Kingdom - Tower Defense]
2. Go to the app store. Reinstall and start the game.
If you’re still encountering problems,
Please contact Customer Support with detailed information.