💳 Which payment methods are supported?

Here is a list of supported payment methods depending a mobile device. [Google Play]1. Credit or debit cards that allows foreign purchases2....

🧾 Where do I see my purchase history?

Please refer to the following steps to review your purchase history.[AOS]1. Login [https://pay.google.com/]2. View GPA order number (GPA.000...

💸 Why is a dollar purchased from my account?

When you check your purchase history, you may see pending payment authorizations.These authorizations happen so Google Play Store/App Store ...

❌ My payment has been declined.

There are various factors that may cause your purchases to be declined,so it’s difficult for us to verify the exact reason.Usually it’s rela...

🧐 I cannot make purchases. What should I do?

If your payment keeps failing,you may solve the issue by deleting cache and data.Please refer to the following steps to delete cache and dat...

😰 What do I do if I didn’t get my purchase?

Transactions are usually instant.However, in rare cases, it takes longer than usual due to slow network connection or a system error.If you ...

🥺 I was charged more than once for the same order!

You may get charged for the same item more than once when a temporary network or system error occurs during payment.If you are double-charge...

🗨️ [Google Play] What’s your refund policy?

You can request a refund within 7 days of purchase if the item meets the conditions for the refund.■ Refunds are unavailable under the below...

👀 Where can I see the actual refund amounts?

Your refund request is processed and finalized in the store you used to make a payment.The entire refund process may take from 7 to 15 days....