Your account may be suspended for the following reasons:

■ Main reasons for suspension
If you requested a refund after receiving an item
• You received the item after payment but requested a refund
• You arbitrarily requested a refund through the store for a non-refundable item
• The purchased item was not retrieved

If abnormal play records were detected
• Use of unauthorized programs and records found
• Repeated play with users of unauthorized programs

Reported for unsportsmanlike behavior
• Obstructing gameplay due to offensive language, non-participation, etc.

■ How to inquire
Please select 'Chat' at the bottom of the FAQ and choose the category "👀 Restricted Account"
If the category selection is incorrect, your response may be delayed or a proper response may not be provided.