Many factors, including an unstable network connection, may lead to duplicate purchases.

 

If you were charged multiple times for the same order, please contact our customer support team without using the product.

 

 - PID:

 - Purchase date:

 - Product name:

 - Order number:

  * You may check your Player ID from Menu → Settings.

  * You can check your order number from the Store where you made the purchase.

 

Please also note that confirmed instances of duplicate purchases will be refunded.