During gameplay, network instability or failure to properly record your progress can occur due to the specific device environment as outlined below:

1. Switching to another device during play
2. Using an unsupported app player
3. Unexpected phone calls
4. Operating other applications in the background
5. Long periods of inactivity, changing the lock screen state, or screen turning off
6. Network instability due to other conditions

We kindly ask for your understanding as we may not be able to provide assistance for issues caused by these circumstances.