Q1. Account Transfer

[Account Transfer] Random Dice supports cross-platform login, allowing access between Android and iOS. Account transfer assistance is only p...

Q2. Lost Account

For privacy reasons, Random Dice does not manage or store your linked platform accounts. If you have lost the account linked to your store, ...

Q3. Missing Purchased Item

■ If you did not receive your item after purchase: • Swipe to the bottom of the Shop > Press [Restore Purchase] • After restoring purchas...

Q4. The advertisement videos won't play!

Advertisement videos may be limited for the following reasons.■ Cause : 1. Exceed ads consumption limit2. Unstable network 3. Ad-block apps ...

Q5. I see AppgGuard pop-up screen when playing the game.

You may encounter the AppGuard error message when certain apps interfere with Random Dice's security software. [Examples of apps that i...

Q6. I can't find UPDATE button from the Store!

If you are having issue with the app update, please manually update by following the below steps!▷ If UPDATE button doesn't appear in Google...