💰In-App Purchases & Billing(10)▼
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★Where can I see the actual refund amounts?
The refund will proceed according to the Store's policies, and the timeline may vary with your payment method and date of request. The ...
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Where do I see my purchase history?
Please refer below for looking up your purchase history on Google (AOS) and Apple (iOS). [Google Purchase Receipts] 1. Launch Gmai...
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What do I do if I didn’t get my purchase?
Many factors, including an unstable network connection, may lead to your purchased product failing to reach your account. If you did no...
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I was charged more than once for the same order!
Many factors, including an unstable network connection, may lead to duplicate purchases. If you were charged multiple times for the sam...
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[Google Play] What’s your refund policy?
You can request a refund within 7 days of purchase.Please note that some products may not be refundable. [Refundable Products] ■ L...
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[App Store] What’s your refund policy?
You can request a refund within 7 days of purchase.Please note that some products may not be refundable. [Refundable Products] ■ Limite...
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I cannot make purchases. What should I do?
Different factors can cause your transaction to fail.Please try the following steps to troubleshoot. * Make sure to link your acc...
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Which payment methods are supported?
The following payment methods are supported. [Google Play Store] 1. Credit or debit cards with access to overseas payment 2. ...
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My payment has been declined.
Your purchase may be declined depending on your registered payment method, so we may be limited in assisting you with this issue. We su...